What’s The Difference?
That’s the question many asked when seeing HD television for the first time. At first glance, there doesn’t appear to be much difference, but over time we tend to pick up on the subtle details and eventually they are no longer subtle! We use brand new vinyl record players and cassette decks, which are still in production for the professional and enthusiast markets. For reel-to-reel we rely on professional restoration technicians to continually maintain or replace our professional machines to keep them at optimal playback levels.
Each department (photo, film, video/audio) has a single manager, and they are solely responsible for the project once it is approved and ready for processing. Our culture of honest, respectful communication helps to set the correct expectations for each project and to make clients aware of even the smallest flaws in their media to avoid surprises and to be sure we have captured at the highest level possible. With a small team of less than 10 full-time staff, we have a tight-knit group where each feels responsible to the client and takes ownership of the work being delivered.
Every order is inspected upon arrival at our studio. We make sure that the cost estimate is accurate, and that any questions we have about organization, unusual media types, or custom requests are answered before proceeding. Throughout the process your order is kept in its own clear container and every workstation has only one order being digitized at a time.